Dear families of Shelburne Long-Term Care,

We are pleased to say that over the past few weeks, our home has continued to remain free of COVID-19, and our residents and staff are doing well. Their positivity and optimism have brought our community together and made it stronger, putting a smile on our faces and hope in our hearts every single day.
Which is why, in light of this continued progress, we are making some small adjustments to our measures that we believe will help alleviate the social and emotional health challenges that come with physical distancing.

Firstly, we are continuing our efforts to support residents in enjoying time and activities outside, and as a reminder from our letter earlier this week, staff will be accompanying residents at all times and will be using PPE. Physical distancing will also be observed, and the number of people in the courtyard at one time will be restricted to help ensure this.

We are also looking to reopen our dining facilities, and we are evaluating the safest way to proceed with this effort. We will continue to follow the advice and guidance of government and medical health authorities, and we will share more details of our plan once it has been finalized.

We are also taking steps to streamline our communications with you, our family partners, to ensure that you feel informed and supported at all times. Going forward, we will continue to send twice-weekly letters and provide updates on our website, which can be found here: In the event that there are any changes in the outbreak status of our home, or our measures, we will be calling families directly to provide them with updates and answer their questions.

As always, we encourage families to reach out to us at 519-925-3746 if they have any questions about the health of their loved one, or the health and safety measures we have in place in the home.

Our goal at Shelburne LTC is to create a safe environment for residents that supports all their health needs—physical, emotional and social— and we are grateful to our family, healthcare and community partners for their support and assistance in achieving this.


Stacey Rooyakkers
Executive Director